Transit Agency is Driven to Give
During some of the most intense fires in August, the Vacaville and Dixon Fire Departments sent crews back and forth to help battle the blazes on the North Coast. But the overwhelming number of fires both locally and regionally stretched both departments almost to capacity. They ran out of enough vehicles to get their tired fire fighters home from Humboldt County and bring fresh crews to offer help.
Then, Vacaville Deputy Chief Ron Carlen thought of City Coach.
“I have to say that City Coach is just phenomenal,” he said. “When we asked them if they could bring a team up to Humboldt County in one of their Paratransit vehicles, they didn’t hesitate. They just said yes. We really appreciated their willingness to help.”
Brian McLean, General Manager of City Coach says the agency tries to help as much as possible, whether it is for an important cause in the community or to help make a local event more successful and safe.
“We do everything from offer free passes for life to those 80 and older to making it easier and less expensive for youth to ride during the summer,” he explained. “You’ll always be able to find us at events such as Merriment on Main, Fiesta Days or National Night Out. There is a “Free Fare Week” that allows residents to sample City Coach for seven days without cost and a “Veterans Ride Free Day” to honor those who have served in the military.”
McLean and his staff make it a point to collect canned goods during the holidays. “This year, we are also planning to collect new pairs of warm socks for needy seniors in Vacaville,” he said. “And, of course, we are going to celebrate the holidays with our annual Lights Tour.”
City Coach also helps new riders learn the ropes by offering trainers who will ride along with the novice passengers and even visit them at their homes to go over the routes and explaining fares and special discounts.
If we can make the experience of our community more rich, more fun, more helpful, more safe or more meaningful, we try to make that happen,” said McLean. “Our slogan is ‘Connecting People to Community.’ Those aren’t just words to us. We abide by that concept every day in every way we know how.”