Rider Services > ADA Accessibility
ADA Accessibility


CITY COACH SPECIAL SERVICES

Transportation Services for Persons with Disabilities

Door-to-door Paratransit service is also available to individuals with certified disabilities.  An in-person assessment is required to determine eligibility.  To schedule your in-person assessment please call (707) 541-7184 during normal business hours.  A friendly attendant will help you navigate the process and answer all your questions.


City Coach Special Services is Vacaville's American Disabilities Act (ADA) transit service for individuals with disabilities.

 

WHERE DOES SPECIAL SERVICES GO?

City Coach Special Services operates within the city boundaries of Vacaville.  Any person who is unable to use general public fixed-route transit service, such as Vacaville City Coach, is eligible for City Coach Special Services.

 

HOW MUCH DOES IT COST?

One-Way ADA Fare         $2.00

20-Ride ADA Punch Pass  $39.00

You must pay the driver at the time of the pick-up, or show a 20-Ride Special Services Punch Pass to the bus driver.

You can purchase a 20-Ride Special Services Punch Pass at these locations within the City of Vacaville:

  • City Hall, 650 Merchant Street.
  • McBride Senior Center, 91 Town Square Place.
  • Ulatis Cultural Center, 1020 Ulatis Drive.
  • Lucky Stores at 1979 Peabody Road or 777 East Monte Vista.


TRAVELING OUTSIDE OF VACAVILLE?

Residents of Vacaville requesting a trip beyond the city limits of Vacaville, please call Vacaville City Coach at (707) 449-6000.


For additional information about Title II of the ADA and what the City of Vacaville is doing, please refer to Accessibility Information on the Cityís website.


CAN I RIDE CITY COACH FIXED-ROUTE?

YES!  Seniors ages 62 or older and individuals with disabilties can ride City Coach fixed-rotue at the reduced Senior/Disabled fare of $0.75.

City Coach staff encourage individuals with disabilites to take advantage of the independence and flexibility that is provided by our fixed-route bus system.  We can teach you how to ride City Coach fixed-route through our mobility training program, which is FREE of charge!  Please call us at (707) 449-6000 for more information and details.

City Coach requires proper identification to receive the fixed-route bus reduced fare.  Click here for a Disability ID Card Application.  You may also go the Department of Public Works at 650 Merchant Street (City Hall), or call 449-5170 to request an application.


LOCAL TAXI SCRIP PROGRAM

The City of Vacaville administers the Half Fare Discount Taxi Script Program, which provides qualified individuals the opportunity to use the services of Vacavilleís local Taxi Cab company at half the regular fare. Taxi cab services through the use of this program are limited to the city limits of the City of Vacaville.

Qualifications for the Taxi Script Program:

A Solano County Paratransit ADA Eligibility Card.  To receive a Solano County Paratransit ADA Eligibility Card individuals must complete an in-person assessment.  An in-person assessment can be scheduled by calling (707) 541-7184.

Once qualified, and in receipt of your Solano County ADA Paratransit Eligibility Card, Local Taxi Scrip can be purchased at:

Vacaville City Hall
Finance Department

650 Merchant Street

Vacaville, CA 95688

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